Warranty – seibes



Seibes provides our customers a UK/ireland based facility for Warranty and Repair services on select products to ensure speedy and cost effective turn-around. Some models will need to be shipped directly to the manufacturer for Warranty Service an or Repair.

This Limited Warranty covers all defects in material and workmanship of the product arising or occurring as a result of your normal and ordinary use of the product. In the event a defect covered by this Limited Warranty occurs, Seibes will repair or replace your product in accordance with the terms of this Limited Warranty. The applicable period for the Limited Warranty begins from : the original purchase date of the product from Seibes customer,and applies to the product in the following ways:

Other Components - 1 year
• Battery Charger
• Battery Pack
• Front Wheel and Hub Motor Assembly
• Control Board Assembly

Components Subject to Wear - 90 days
• Deck
• Front Fork and Neck Assembly
• Rear Fork Assembly
• Stem (Battery Cabin)
• Dashboard
• Stem
• Handlebar
• Folding Pedal
• Spring Cable
• Charge Port
• Bottom Cover (Metal)
• Electronic Throttle
• Electronic Brake
• Handlebar Grips
• Handlebar Ends
• Rear Wheel
• Headlight
• Front Fender
• Rear Fender
• Brake Light
• Front Decorative Strips
• Rear Decorative Strips
• Deck Grip Tape
• Bottom LED Strip
• Front Fork Cover
• Folding Pedal Cover
• Reflective Stickers
• Bottom Cover (Plastic)
• Kickstand
• Fastener Covers
• Charge Port Cover

During the maintenance period, the freight will be paid by oneself
Non-Warranty Terms

Products purchased from an unauthorized retailer, or purchasing from a retailer that is distributing the product outside their authorized market
Damage caused from improper packaging or mishandling during shipment for warranty service
2nd-hand products, used products, products that have been modified in any way
Damage to the product from misuse and/or neglect, or from not adhering to the instructions in the owner’s manual
Damage caused by overloading/excessive weight, attempting tricks, running into obstacles such as curbs, or walls, pro-longed exposure to rain, and submersion in water
Starting or Stopping too quickly (over-accelerating /over-decelerating)
Exceeding the maximum speed of the product
Climbing or Descending hills to quickly
Any Electrical and/or Material Damage or breakage not stemming from a manufactures defect
Warranty Repairs and Fee Based Repairs Process

Before sending any item back, please contact us via: sales@seibes.com and you will be given instructions on how to return the item with 48 hours.