payment policy
At Seibes, we strive to provide a secure and convenient payment experience for all our customers.
Accepted Payment Methods
We accept major payment methods, including:
- Visa
- Mastercard
- American Express
- Maestro
- Discover
- Diners Club
- UnionPay
- Apple Pay
- Google Pay
- Shop Pay
- PayPal (where available)
The available payment options will be displayed at checkout.
Secure Payments
All payments are processed through trusted and secure payment gateways using industry-standard encryption technology.
For your security, Seibes does not store your full credit or debit card information.
Payment Authorization
When you place an order, your payment must be authorized before your order is processed and dispatched.
If payment authorization fails, your order may be delayed or canceled.
Currency
All prices on our website are displayed in British Pounds Sterling (GBP £) unless otherwise stated.
If you are paying with a card issued in another currency, your bank or card provider may apply exchange rates and additional fees.
Taxes
Applicable taxes are included in the product price where required by UK law.
Any additional charges, if applicable, will be clearly displayed before you complete your purchase.
Order Confirmation
Once your payment has been successfully completed, you will receive an order confirmation email containing your order details.
If you do not receive a confirmation email, please check your spam or junk folder or contact our customer support team.
Fraud Prevention
To protect our customers, Seibes reserves the right to:
- Verify payment information
- Request additional verification where necessary
- Refuse or cancel orders suspected of fraud or unauthorized activity
If your order is canceled due to verification issues, any authorized payment will be refunded to your original payment method.
Refunds
Approved refunds are issued to the original payment method used for the purchase.
Once processed, refunds typically appear within 3–7 business days, depending on your bank or payment provider.
For complete information, please refer to our Return & Refund Policy.
Contact Us
If you have any questions regarding payments, please contact us:
Seibes
Address: 139 Upper Street, London, N1 1QP, United Kingdom
Phone: +44 7741 436551
Email: Contact@seibes.com
Contact Page: https://www.seibes.com/pages/contact