Privacy policy

At Seibes, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (processed securely by our payment providers)
  • IP address
  • Browser and device information
  • Order history
  • Information you provide when contacting customer support

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Deliver products and services
  • Communicate regarding your orders and inquiries
  • Provide customer support
  • Improve our website, products, and services
  • Detect and prevent fraud
  • Comply with legal and regulatory obligations
  • Send promotional communications where you have provided consent (you may opt out at any time)

3. Sharing Your Information

We may share your information only when necessary with trusted third parties, including:

  • Payment processors
  • Shipping and delivery providers
  • Website hosting providers
  • Analytics providers
  • Legal authorities when required by law

We do not sell, rent, or trade your personal information.

4. Cookies

Our website uses cookies and similar technologies to:

  • Remember your preferences
  • Improve website functionality
  • Analyze website traffic
  • Enhance your shopping experience

You can manage or disable cookies through your browser settings.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

While we strive to use commercially acceptable means to protect your information, no method of electronic transmission or storage is completely secure.

6. Your Rights

If you are located in the United Kingdom, you have rights under the UK General Data Protection Regulation (UK GDPR), including the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your personal data
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details below.

7. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill your orders
  • Provide customer support
  • Meet legal, tax, and accounting requirements
  • Resolve disputes and enforce our agreements

8. Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Seibes
Address: 139 Upper Street, London, N1 1QP, United Kingdom
Phone: +44 7741 436551
Email: Contact@seibes.com
Contact Page: https://www.seibes.com/pages/contact