Shipping policy

Thank you for shopping with Seibes. We are committed to delivering your order quickly, safely, and efficiently.

1. Order Processing

  • Handling Time: 1–2 business days
  • Orders are processed Monday to Friday, excluding public holidays.
  • Orders placed on weekends or public holidays will be processed on the next business day.

2. Delivery Time

After your order has been dispatched, the estimated delivery time within the United Kingdom is:

  • 3–4 business days

Please note that delivery times are estimates and may vary due to courier delays, weather conditions, or other circumstances beyond our control.

3. Shipping Costs

We offer free standard shipping on all orders within the United Kingdom unless otherwise stated at checkout.

Any applicable shipping charges will be clearly displayed before you complete your purchase.

4. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information (where available).

If you do not receive your tracking details, please contact our customer support team.

5. Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order.

Seibes cannot be held responsible for delays or delivery issues resulting from incorrect or incomplete shipping information provided by the customer.

6. Delayed or Lost Deliveries

If your package is delayed beyond the estimated delivery timeframe or appears to be lost, please contact us. We will work with the shipping carrier to resolve the issue as quickly as possible.

7. Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery and include:

  • Your order number
  • A description of the damage
  • Clear photographs of the item and packaging

We will investigate and provide an appropriate resolution.

8. Contact Us

If you have any questions regarding shipping, please contact us:

Seibes
Address: 139 Upper Street, London, N1 1QP, United Kingdom
Phone: +44 7741 436551
Email: Contact@seibes.com
Contact Page: https://www.seibes.com/pages/contact